UK Police upskills staff with Immersive Labs
ORGANIZATION BACKGROUND The National Police Chiefs’ Council Cybercrime Programme builds capacity and capability to tackle cyber dependent crime at the local, regional, national and international level. The programme works across the four Ps (Protect, Prevent, Prepare and Pursue) to increase the UK’s cyber resilience and ensure it prospers in the digital world. CHALLENGE The programme…
The National Police Chiefs’ Council Cybercrime Programme builds capacity and capability to tackle cyber dependent crime at the local, regional, national and international level. The programme works across the four Ps (Protect, Prevent, Prepare and Pursue) to increase the UK’s cyber resilience and ensure it prospers in the digital world.
The programme needed to upskill police staff in cybersecurity in a dynamic landscape; with thousands of staff located across the UK, physical training was unviable. The programme also required a digital platform with a volume and complexity of content that would enable staff of every level to develop cyber skills on their own terms.
The programme purchased 99 Immersive Labs licenses for each region in the UK to distribute among its forces. This enabled police staff to upskill in cybersecurity no matter their level or where they were based. The platform gave them unlimited access to cloud-based labs on demand, meaning appropriate content could be accessed at any time by any number of teams or individuals.
Managers also created highly specific training objectives that challenged teams and individuals to demonstrate their hands-on expertise. As a result police staff have completed over 2,000 labs in the first 12 months, covering topics such as malware, phishing emails and cyber ethics.
"Immediate access to Immersive Labs provides staff with not only knowledge and skills but also the feeling that they are a valued member of the team."
– Paul Taylor, Regional Coordinator
The foremost benefit was being able to access the platform 24/7.
A quarter of all activity occurred outside core working hours, as staff had the flexibility to fit it around their shifts. By learning outside of core working hours, staff honed their skills without disrupting normal organizational function. Immersive Labs provided a level of flexibility, cost-efficiency and breadth of training that was unmatched, enabling every employee to upskill in cybersecurity.
"The team has a much better understanding of the potential risks out there and has used Immersive Labs to understand the options to stop the attack and the impacts on business efficiency with each option available. It helps us make more informed decisions about the best way to tackle an incident."
– Adam Gwinnett, Head of Strategy, Enterprise Architecture and Cybersecurity
Immersive Labs actively engages employees with cybersecurity. In the first 12 months using the platform, UK Police forces achieved the following:
spent completing labs
created for 268 users
completed labs at the highest difficulty
reached the Immersive Labs top 100
reached the Immersive Labs top 3
Immersive Labs is the world’s first human cyber readiness platform.
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- Upskill police staff in cybersecurity at all skill levels
- Deliver an accessible training platform for UK Police forces
- 8,000 hours of cybersecurity training spent in the first 12 months
- A quarter of all activity occurred outside of core working hours