Platform Status


We continuously monitor our platform for performance issues. Should there be any interruptions in service, we will let you know here. You can also find information about scheduled maintenance and expected downtime.

Current platform status: all systems operational

DateIssueFeatureSeverityStatus
5th September 2019We are currently experiencing issues with all Secure Coding labs. Our team are investigating the issue.Secure Coding LabsMediumResolved
28th August 2019We are currently experiencing an issue affecting mouse input within practical labs.LabsMediumResolved
30th July 2019We are receiving reports that EC2 labs are not loading. Our team are looking into this issue.LabsMediumResolved
23rd July 2019We have received reports that some users are experiencing issues when viewing the leaderboard and objectives.Leaderboard and ObjectivesMediumResolved
4th April 2019We received a number of reports of intermittent 500 errors on the platform, which led to an investigation by the platform and operation teams. We have resolved this by recovering from a failing Kubernetes node and implementing a more graceful deployment system. We also implemented monitoring alerts on Kubernetes nodes, which will allow us to take a more proactive approach with resolving failing nodes incidents in the future.Entire PlatformMediumResolved


Scheduled maintenance


We are performing scheduled maintenance on the Immersive Labs platform on Wednesday 25th September at 5pm BST (4pm UTC). You will not be able to access certain labs from 5pm BST (4pm UTC) for up to one hour on Wednesday 25th September. You will still be able to log in and complete theory labs, but practical labs will be locked until maintenance is complete. 


Experiencing issues?


Should you experience any issues on the platform that are not listed above, please email our Support Team on support@immersivelabs.com.
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