IndustryHeatlh and social care
ChallengeReduce cyber security risk across the health and care sector
Quickly upskill hundreds of cyber security staff across dispersed locations
Ensure that the NHS is prepared and protected against cyber-attack
ResultsIBM partnered with Immersive Labs to deliver immediate practical learning for NHS staff as part of its transformation project
NHS security staff have 24/7 access to a cloud-based cyber security skills platform providing practical, intelligence-led security labs
500 specialist staff are now actively upskilling through Immersive Labs
Business backgroundNHS Digital’s Data Security Centre (DSC) provides comprehensive support, free of charge, to increasingly digitised health and care organisations to manage cyber security risk. This enables the safe and secure use of data and technology to deliver improved patient care. It works to ensure the confidentiality, integrity and availability of patient data while protecting clinical and business systems from vulnerabilities and threats. This enables NHS organisations to remain focused on delivering day-to-day, local operational and clinical priorities and to provide safe, effective and efficient patient care.
ChallengeFollowing a request from the Secretary of State for Health in 2016, Dame Fiona Caldicott carried out an independent review of information sharing to ensure that there is an appropriate balance between the protection of patient information and the use and sharing of information to improve patient care. This included a review with recommendations to strengthen the security of health and care information and ensure people can make informed choices about how their data is used.
The review identified 10 data security standards, which included prioritising user awareness and staff training to improve all health and care organisations’ security posture.
SolutionTo ensure the NHS has a skilled workforce ready to respond to the increasing threat of cyber attack, NHS Digital partnered with IBM to provide health and care organisations with a number of free user licences to the Immersive Labs cyber security e-learning platform.
For staff with a responsibility for cyber security at an operational level, Immersive Labs provides the user with hands-on, simulated exercises to develop sought-after skills such as analytical thinking, problem solving, and perseverance. Licences last for three years and help security leads develop their cyber skills and expertise in an interactive online environment.
The courses can be worked through at an individual’s own pace, with new material added weekly to encourage continuous learning and user engagement.
The adaptive learning approach has enabled security operations teams across the system to develop their capability as well as prepare for and respond to potential cyber threats.
"The platform is feature rich and has something for everyone. I particularly like that labs are grouped into sections (knowledge, tools, techniques, etc.) and further into specific disciplines/tools because it allows the user to concentrate on areas that interest them. In terms of professional skill development, I have refreshed my knowledge. I can see how Immersive Labs can help to reduce risk across the wider NHS estate and would actively encourage my peers to participate in Immersive Labs to refresh and validate technical knowledge and develop new skills."
Senior Cyber Security Specialist, NHS Digital.
Senior Cyber Security Specialist, NHS Digital.
BenefitsNHS staff were immediately able to access more than 500 adaptive learning and threat intelligence labs covering a range of cyber security topics, including ethical hacking, malware analysis and secure coding. There are labs suited to every level and various pre-set objectives that help guide learning. There is even a series dedicated to security in the healthcare industry called Immersive Care, with new content covering the latest threats added every week.
Immersive Labs is completely browser based and does not require installation or plugins. Through its gamified learning environments known as ‘labs’, the platform helped staff upskill and, in turn, protect one of the world’s most important healthcare systems – the NHS.
The first lab was completed within one hour of Immersive Labs becoming available. After just eight months of use, 500 NHS staff had carried out over 300 hours of cyber security training, completing over 14,000 labs and modules across a diverse range of topics including risk, compliance, penetration testing, threat hunting, and incident response. This training will help to ensure that the NHS is better protected through a team of highly skilled specialist staff.
See the world’s first fully interactive, gamified and on-demand cyber skills platform today. Get a demo.Complete this form and a member of our team will be in touch to arrange a convenient time for your free demo, customised for your unique requirements.
What will you get from it?
- A bespoke tour of the platform based on your needs and interests
- A chance to see some of the content and features only available to paying customers
- Your first step towards powering up your cyber workforce